Customer Service Tips

Controls Central has access to millions of parts that are in stock and ready to ship.

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The Controls Central customer experience team has shared with you how they provide the best possible customer experience even during challenging times thanks to the millions of parts it has access to that are in stock and ready to ship. 

Does Your X Fit My Y

Not sure what replacement part is for your unit? We Got You!

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Ensuring that the part you are ordering is compatible with the product or parts you are trying to fix is our priority. Our staff is equipped to respond to those types of questions. 

We know you do not have a minute to waste, so the next time that you need a part and are not sure where to get it from, we can check that for you! 
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Honeywell Introduces an easy to use and install thermostat!

The new TC500 thermostat is Ideal for commercial applications such as retail, clinics, restaurants, hotels, schools, warehouses, and other commercial businesses.

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What makes it unique for contractors?  

It is easy to set up using set up wizard, and it comes with integrated energy-saving features with up to 3-stage heating and cooling of AHU, RTU and heat pump systems. It also meets all commercial needs and code requirements. 

Selling a Better Indoor Air Quality Experience

We have your back for Back to School - Send us your project and let us send you a bid

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As an HVAC technician, it’s a given that you will spend a great deal of time troubleshooting, servicing and maintaining residential and commercial HVAC systems. As this summer season gets going and the demand for excellent service from your customer increases, we have prepared for you a short "benefits" selling tips guide on how to provide a compelling selling message that your customers will relate with, especially as maintenance for "back-to-school" starts.

Year-Round HVAC Maintenance Checklist

(And How to Get High Quality HVAC Replacement Parts Fast)

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As an HVAC technician, it’s a given that you will spend a great deal of time troubleshooting, servicing and maintaining residential and commercial HVAC systems. Here’s a useful HVAC maintenance checklist you can use as a guide to provide the best service to your clients all year long.

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