Shipping Policy
United States
Free Shipping
We offer free UPS ground/sure post shipping on orders over $249 weighing less than 35 lbs actual or dimensional weight, within the continental US only. In the event of a return, the original shipping charges will be deducted from the refund.
$8.95 Shipping
Orders above $99 and weighing less than 35 lbs actual or dimensional weight, within the continental US only, are eligible for UPS Ground flat rate shipping for $8.95
Same Day Shipping
All in-stock orders are shipped same-day if the order was received by 1:00 PM (Monday to Friday) Central.
Carriers
We use USPS and UPS to deliver our orders within the United States. Orders requiring freight shipment are sent using YRC Freight.
Order Tracking
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Your order can be tracked by logging into ControlsCentral.com.
Shipping Rates
The rate charged for the shipping of your order is based on the weight of the selected products, and delivery address. During the checkout, available shipping options and prices will be displayed. The price stated is the final price for shipment. If you believe the price is inaccurate, please contact us prior to finalizing your order.
Back Orders
Orders received for out-of-stock item(s) will be placed on back order. An estimated shipping date will be emailed to you when it becomes available. If a portion of your order is ready to ship, the item(s) may be sent in separate shipments. You will not be charged any additional shipping and handling for the second shipment.
International
We use the following carriers to deliver our orders internationally:
UPS
TNT
*There is a $25.00 USD processing and handling fee for all international shipments. For wire transfer payment there is a wire transfer fee when applicable.
ControlsCentral.com gladly accepts orders from all around the world. Delivery time may vary depending on availability of product lines, shipping rates and fees. Consult your local UPS or TNT representative for details.
Freight plus US $40.00 for shipping and handling charge. We do not supply the certificate of origin.
For third party shipping arrangements please consult your DHL, Federal Express, TNT and UPS representative for special requests.
Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. The duties and taxes normally must be paid before the goods are released from customs. It is the responsibility of the customers to pay custom fees.