All orders are shipped same-day if the order is received by 2:00 PM EST. We ship worldwide.
All of our customers enjoy a 30 day money back guarantee return policy, with NO restocking fee for non-warranty related returns unless it is a special order or non-stock item. Shipping and handling charges are non-refundable.
Please complete the Return Material Authorization form and email it to us at firstname.lastname@example.org
or fax is to 1-714-671-3873. A Returns and Warranty Specialist will be assigned to your case. The Specialist will handle all return inquiries, and all decisions made by them are final.
For more info visit our Returns
page. You can also find answers to some common questions on our FAQ
If the return is for a warranty-related issue, a prepaid shipping label will be sent to you. If the return is not warranty-related, Controls Central is then not responsible for the shipping costs.