Controls Central June 2013 Newsletter Honeywell Prestige IAQ Thermostat Siemens Ecoview Expandable Energy Management System
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Happy Fathers Day from Controls Central

Guess What We've Got?
We’ve Got…New Products!


Check Out the New Prestige® IAQ Thermostat

This 2 wire high-definition color touch screen thermostat features:
  • Interview-Based Programming – Asks you questions and then programs itself based on your answers
  • Connects to the Internet – Monitors and controls your HVAC system over the internet from your PC, smart phone or tablet (with Total Connect Comfort Services)
  • Displays Outdoor Temperature & Humidity – Just like a weather station, right from the home screen of the thermostat (with Wireless Outdoor Air Sensor)
  • Temperature Control Anywhere in the Home – Sense and make temperature adjustments from anywhere (with Portable Comfort Control)
  • Diagnoses System Performance – Alerts you of potential system issues or failure before it occurs – so that you can take action
  • 7-Day Programming – Allows separate programming for each day of
    the week
*Selectable for residential or light commercial use.

Interested in ordering? Click Here

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Siemens EcoView
Expandable Energy Management System
SIEMENS EcoView

Designed specifically to meet the energy management needs of restaurants, medical offices, retail shops, and other small commercial businesses, EcoView is a feature-rich wireless Energy Management System (EMS) that provides a rapid payback through reduced energy bills. EcoView is a truly scalable and predictable solution for a sector where managing rising energy costs can have a significant impact on narrow profit margins. In fact, Siemens EcoView has proven effective in being able to reduce total energy costs by up to 18% in small commercial facilities.

Learn More

Interested in ordering? Contact us by clicking here
 
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We’ve Got…News on How to Choose Safer Products That Benefit Your Workplace.
The U.S. Environmental Protection Agency (EPA) Design for the Environment (DfE) program helps facility managers easily identify safer products that do not sacrifice quality or performance. DfE labeled products can meet your facility's performance requirements and sustainability goals, and are safer for your employees and the environment. The DfE program recognizes products such as glass cleaners, floor care, bathroom cleaners, laundry products, dish washing products (manual and machine), ice-melt products, car washes, marine care products, fire suppression, personal care products and more. epa



 

There are over 2,800 products that carry the logo and program information is available on the EPA website.

To learn more, please visit the website FMlink


Safety
 
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We've Got... Marketing Tips to Win Customers
Great, if you spend the time.
  • Professional networking: Don’t just join groups like LinkedIn, contribute to them.
  • Word of mouth: Ask customers to spread the word about the good service
    you provide.
Good, if done correctly.
  • Newspaper ad: Write the ad for the homeowner. Tell them about specials, timeliness, neatness, and other things they are interested in.
  • Truck/van signage: Keep it simple and small: the company’s name, logo and number is all that’s necessary.
  • Manufacturer advertising/website listing: Only if the manufacturer advertising your company is well-known and not promoting your competitors as well.
  • Company website: Keep the site simple and clutter-free.


Bad, if you want customers to respond.

  • Billboards: Most people don’t respond to them and the ROI probably isn’t worth it.
  • Television: Don’t bother if you can only do a low budget commercial.
  • Cold calling: Most field service companies are too busy to spend time calling strangers.
  • Postal mailings: Direct mail campaigns are just more paper for people to recycle or toss into the trash.
     
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We’ve Got…4 Easy Ways
to Win Back an Angry Customer.
4 Easy Ways To Win Back Angry Customers
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We’ve Got…The Top 4 Qualities Customers Want.
Hello
Attract new customers and keep existing ones.

Timeliness – Keep your word, and show up to your customers’ homes at the time you promised.

Quality – Make sure your product or service delivers every time.
Ethics – Ethical behavior should cover every facet of your business, from your technicians’ appearance and your pricing to the behavior of your representatives and your business documents.

Convenience – Making things easier for your customers like having evening or Saturday hours, offering different payment options, and having someone pick up the phone when customers call.
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When customers are happy they spread the word.
Check out what customers like you are saying about us!


"The price was right. It shipped fast and was just what I needed. I couldn't be happier and will definitely shop with Controls Central again." -JGK
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We've Got...
The Best Customer Service Around!


Controls Central Customer Service

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We Got...Customer Appreciation.
 

Customer Appreciation

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Joke of the Month
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Controls Central staff is here to help.
To inquire about products, orders, and support,
contact us by phone,
Live Chat or e-mail, and we'll gladly assist you.


Visit ControlsCentral.com and get it all!
 
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